Privacy Policy

1. Company Information

This website is operated by Wholeds LLC. Our website address is https://wholeds.store/.

We are committed to protecting customer privacy and using customer information only for clear business purposes such as order processing, customer support, delivery, payment processing, and website improvement.

2. Information We Collect

We may collect information that customers provide directly when using our website, placing an order, creating an account, subscribing to updates, or contacting customer support.

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Order details
• Payment confirmation details
• Customer support messages

3. How We Use Your Information

We use customer information to provide and improve our services. This may include:

• Processing and fulfilling customer orders.
• Sending order confirmations, shipping updates, and tracking information.
• Responding to customer questions and support requests.
• Processing returns, refunds, or exchanges.
• Improving our website, products, and customer experience.
• Preventing fraud, unauthorized transactions, or misuse of our website.
• Complying with legal, tax, and business record requirements.

4. Payment Information

Payments are processed through secure third-party payment providers. Wholeds does not store your full credit card or debit card details on our website.

During checkout, payment information may be handled by secure payment gateways that support accepted payment methods such as American Express, Apple Pay, Diners Club, Discover, Elo, Google Pay, JCB, Mastercard, PayPal, com pay, Venmo, and Visa.

5. Shipping and Delivery Information

We use customer shipping details to process, package, and deliver orders. Shipping information may be shared with delivery carriers, fulfillment partners, or service providers only when needed to complete delivery.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website performance, remember preferences, support cart and checkout functions, analyze website traffic, and improve customer experience.

You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

7. Sharing of Information

We do not sell customer personal information. We may share necessary information only with trusted service providers who help us operate our business, such as:

• Payment processors
• Shipping carriers
• Order fulfillment providers
• Website hosting and security providers
• Customer support tools
• Legal, tax, or compliance service providers where required

8. Data Security

We use reasonable security measures to help protect customer information from unauthorized access, misuse, loss, or disclosure.

However, no online transmission or electronic storage method is completely secure. Customers should also protect their account information and avoid sharing sensitive payment details through email or contact forms.

9. Email Communication

We may send customers important emails related to orders, payments, shipping updates, returns, refunds, or customer support.

If marketing emails are offered, customers may unsubscribe using the unsubscribe option provided in the email where applicable.

10. Customer Rights

Depending on your location and applicable privacy laws, you may have the right to request access, correction, or deletion of certain personal information.

To submit a privacy-related request, please contact us at support@wholeds.store.

11. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can review and remove it where required.

12. Third-Party Links

Our website may contain links to third-party services, payment gateways, or external websites. We are not responsible for the privacy practices, content, or security of third-party websites.

13. Policy Updates

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

Continued use of our website after updates means you accept the revised Privacy Policy.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us: