Shipping Policy
Last Updated: May 18, 2026
Thank you for shopping with Wholeds. This Shipping Policy explains our order processing time, shipping method, delivery timeline, and contact information. We aim to provide clear and transparent shipping information for every customer.
Shipping Coverage
Wholeds currently processes and ships customer orders according to the shipping options displayed at checkout. The available shipping method, delivery estimate, and order total will be shown before you complete your purchase.
Free Standard Shipping
We offer Free Standard Shipping on eligible orders placed through our website. If any shipping charge applies to a specific order, it will be clearly displayed at checkout before payment.
There are no hidden shipping fees. Customers can review the full order cost, including product price, shipping cost, and applicable taxes, before placing an order.
Order Processing and Delivery Time
Orders are processed during our business days, Monday through Friday, excluding weekends and public holidays. Delivery time may vary depending on location, carrier service, weather conditions, holidays, or other delays outside our control.
Order Cut-Off Time
5:00 PM ET
Handling Time
1–2 Business Days
Transit Time
3–4 Business Days
Total Delivery Time
4–6 Business Days
| Shipping Method | Shipping Cost | Handling Time | Transit Time | Estimated Delivery Time |
|---|---|---|---|---|
| Standard Shipping | Free | 1–2 Business Days | 3–4 Business Days | 4–6 Business Days |
Order Cut-Off Time
Our order cut-off time is 5:00 PM Eastern Time (ET). Orders placed after the cut-off time may begin processing on the next business day.
Order Tracking
When tracking information is available, customers will receive tracking details by email after the order has been processed and shipped. Please allow time for the carrier tracking system to update after shipment.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an address mistake after placing an order, please contact us as soon as possible at support@wholeds.store.
We cannot guarantee address changes after an order has started processing or has already shipped.
Shipping Delays
While we work to process orders within our stated handling time, delays may occur due to carrier issues, weather conditions, high order volume, holidays, customs, or delivery service disruptions. If your order is delayed, please contact us and we will help review the order status.
Important Note
The estimated delivery time is calculated as handling time plus transit time. For Standard Shipping, the estimated total delivery time is usually 4–6 business days.
Business days are Monday through Friday and do not include weekends or public holidays.
Contact Information
If you have questions about shipping, delivery, tracking, or your order status, please contact our customer support team.
Company Name
Wholeds LLC
Website
Phone
Business Address
5900 Balcones Drive, STE 100
Austin, TX 78731-7831
United States
Customer Support Hours
Monday–Friday
9:00 AM – 5:00 PM Eastern Time (ET)
Order Cut-Off Time
5:00 PM Eastern Time (ET)
EIN
35-2769910